chocolate is a full service design agency, operating from Melbourne.

chocolate is dedicated to creating sophisticated, but time and cost effective marketing solutions. Our clients are a diverse group, but include a range of technology companies, not-for-profits, health and aged based businesses, the financial, consulting and franchising sector. Most of our clients don't have a Marketing Department, relying on us to provide the entire range of services.

We take a long term view of any new client relationship.

chocolate comprises a team of creative and art directors, designers, marketing consultants, research associates, a media planner and buyer, digital developers, stock management personnel, and administrative services.

chocolate is not just about being a great design studio. There are many aspects to managing a clients brand that require a great understanding of the objectives, and the ability to learn. Great brands require attention to detail and we understand that our creative must exist in the real world, and that results speak loudest. We are not interested in industry awards, or being recognised by our peers.

chocolate manages a brand from its inception, through to launch and beyond. Or in many cases, take on an existing brand and manage the on-going everyday aspect of its presence such as business cards, stationery, advertising, brochures, annual reports, signage, trade fairs, presentation materials, digital delivery of electronic tools and services including digital newsletters, databases, product streaming flash walkthroughs, online marketing, surveys and websites and much more.

Revitalised branding and associated collateral are accomplished with a minimum of fuss, but with maximum results. Our designers take the time to understand the client's business philosophy, and the respective positioning and brand philosophy to deliver passionate yet appropriate collateral.

chocolate offer a full range of logistical and print marketing support solutions. This division began in 2001 as a service for clients who were simply 'losing control' of their collateral. Clients had pallets of print materials taking up valuable office space, and the re-ordering of stationery or marketing materials was always 'someone else's job'. Out of stocks were common, and holding up invoice runs. Urgent jobs always attracted a premium charge, merchandise went missing, and printing was sometimes done inadvertently with out of date files.

Growing into a clean span warehouse of its own, chocolate logistics now offers a comprehensive integrated service to clients who understand the value of doing things right first time. Specialised staff and warehouses offer sophisticated fulfilment services to a variety of service organisations, retail operations, and fast growing franchise networks.

Our range of marketing support services include:

  • Print management
  • Warehousing, pick'n'pack & national fulfilment
  • Internet based stock management, with automated re-order prompting
  • Central secure locations, fully insured
  • File version control via electronic data repository
  • Collateral budget management
  • Campaign material co-ordination
  • Freight and postage management
  • Management of returns